Refund Policy
Last Updated: [2/2/2025]
Thank you for shopping at ahmadtrader.store. We strive to ensure your complete satisfaction with every purchase. Please read our refund policy carefully to understand your rights and our obligations regarding refunds and returns.
1. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
The item must be unused, in its original packaging, and in the same condition as when you received it.
You must request a refund within 30 days of receiving the product.
Proof of purchase (order number or receipt) is required.
2. Non-Refundable Items
Certain items are non-refundable, including:
Perishable goods (e.g., food, flowers, or personalized items).
Downloadable software, digital products, or gift cards.
Items marked as "final sale" or "non-refundable" at the time of purchase.
3. How to Request a Refund
To initiate a refund, please follow these steps:
Contact our customer support team at ahmadriaz8889@gmail.com with your order number and reason for the refund request.
Our team will provide instructions on how and where to return the item.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
4. Refund Processing
If your refund is approved, it will be processed within 7 business days.
Refunds will be issued to the original payment method used during the purchase. Please note that it may take additional time for your bank or credit card company to process the refund.
5. Shipping Costs
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product).
You will be responsible for paying the return shipping costs unless otherwise stated.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at 03160379242. We will arrange for a replacement or refund at no additional cost to you.
7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us now.
8. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please:
Check your bank account or credit card statement.
Contact your bank or credit card company, as it may take some time to process the refund.
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9. Changes to This Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: ahmadriaz8889@gmail.com
Phone: 03160379242
This refund policy is designed to be clear and fair to both you and your customers. Make sure to replace placeholders (e.g., Ahmad Trader, ahmadriaz8889@gmail.com) with your actual business details. You can also add or remove sections based on your specific business model (e.g., digital products, subscription services, etc.).